Find the answer to your request
We want you to get where you’re going faster. Review our most popular ways to quickly manage your trip yourself, maintain your HolydayAsia account, explore helpful policy details and, if needed, find out how to contact us.
Things to Know
It’s easy to review your benefits, commonly referenced policies and ways to prepare for upcoming travel.
We always love hearing from our customers, but a few common questions have been already answered and can save you a phone call.
Third parties FAQs and Helpful Information pages might also help to clear things up.
Our Customer Care Team is available to help our customers along the way.
Once your booking is completed we ask you to liaise directly with your destination for support regarding this destination. Holiday Asia Ltd is purely a booking agent.
However, before calling us, please look through our Frequently Asked Questions section of your destination hotel as you may find the information you are looking for.
Still Need to Contact Us?
If you made a booking from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.
You can contact our Customer Care team